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Telephone Reassurance Offered at Valley View Manor

4/11/2019

VALLEY VIEW MANOR IN LAMBERTON MINNESOTA INTRODUCES TELEPHONE REASSURANCE PROGRAM FOR SENIOR CITIZENS IN REDWOOD COUNTY LIVING AT HOME ALONE.

MISSION

  • Promote security of “at risk” senior citizens
  • Reduce isolation, victimization and health concerns
  • Provide daily telephone reassurance calls

PROGRAM SERIVCES

  • Brief, daily telephone call to an elderly or disabled person
  • Call is placed at a pre-arranged time each day
  • Calls made five days a week
  • Verify well-being
  • Designed for individuals who live alone or feel isolated
  • Calls made by Valley View Manor Nursing Facility in Lamberton, MN.
  • Service is offered at no cost
  • If subscriber does not answer the phone, a procedure of safety checks is followed before Redwood County Sheriff’s Department is involved for a welfare check.

PARTICIPANT INFORMATION

  • Name of person wanting to participate.
  • Telephone number the participant is wanting to be called at (Can call us too)
  • Address of participant in case emergency services are needed
  • Emergency contact person(s) and telephone number where they can be reached if we are unable to get ahold of participant.
  • Participant agreement to be a part of the program.
  • Optional: Key to participant residence so in case of emergency the authorities can get into the participant residence without forcing entry.

ABOUT THE PROGRAM

Redwood County has long recognized the need for daily telephone calls to isolated and vulnerable seniors.  Any social service agency, including police, sheriff and fire departments confirm that seniors are most likely to be victimized, have health problems and are least likely to know about services available to them.

Many seniors have multiple health problems that cause them to become homebound.  Again, these seniors are most likely to be in the category of frail, isolated and vulnerable.  A major loss occurs when families move to other areas of the country or are just too busy to be involved adequately.  Many seniors have outlived family and friends.

One of the most effective means of reducing isolation, victimization and health concerns is daily contact through a telephone reassurance call.  This has been a successful service in many areas of the country and we are looking forward to adding this free service for senior citizens in Redwood County.

BENEFITS TO THE SENIOR

  • Isolated seniors and disabled people benefit from personally talking one-on-one to another individual.
  • An emergency response system available in crisis. If a participant does not answer the phone at the designated time, emergency procedures are followed that include calls to neighbors or emergency persons designated to check on the house before the Redwood County Sheriff’s Department is contacted.
  • Well-being of the subscriber

BENEFITS TO THE COMMUNITY

  • Affirm that older people are valued by the community and should have care available.
  • Credibility through law-enforcement support.
  • Develop a partnership between law enforcement and nursing facility for more efficient problem solving with safety issues for vulnerable populations.
  • Expand information and referral resources to social service agencies.

TO APPLY

  • This service is free. If you live anywhere in Redwood County, you can apply for this service by stopping by Valley View Manor, 200 East 9th Avenue, Lamberton, Minnesota 56152 or by contacting Austin Svejda or Callie Severson at Valley View Manor Nursing Home at 507-752-7346. A brief registration form is needed to be completed and turned into Valley View Manor.

WHEN WILL PROGRAM START?

  • APRIL 8TH WILL BE THE LAUNCH DATE OF THIS NEW SERVICE FOR SENIOR CITIZENS IN REDWOOD COUNTY.